Our Nuremberg location experienced a network outage of approximately six minutes, from October 6th, 2026 between 21:01:39 and 21:07:36 UTC.
The outage was caused by maintenance carried out by our datacenter on the fiber connection to Frankfurt. We had been informed of this work in advance, but the start and end times we received were incorrect. As a result, we were unable to move traffic to our alternative upstream provider before the connection went down.
Service was restored once traffic was rerouted to the alternative upstream provider. The switchover should have been faster, and we are currently investigating why it took as long as it did. We will share our findings once our review is complete.
We apologize for the disruption and thank you for your patience.
